Start your 14-day free trial, no card neededTry it free

Charities

Reporting that protects charity staff and trustees

Structured disclosure routes for charities and not-for-profits—supporting safeguarding and fundraising integrity without a shared inbox.

Start Free Trial
Charity and voluntary-sector colleagues collaborating around a table in a community organisation workspace
594

Whistleblowing disclosures received by the Charity Commission for England and Wales (1 Apr 2025–31 Mar 2026).

Source: Charity Commission annual whistleblowing report 2025/26 · View source

37%

Of Charity Commission disclosures in 2025/26 had governance failures as the primary issue.

Source: Charity Commission annual whistleblowing report 2025/26 · View source

What can be reported through your charity whistleblowing channel?

Charity speak-up often involves safeguarding practice, fundraising and grant integrity, volunteer culture, and trustee conduct—not only employee grievances. These are the kinds of concerns people raise when informal messages create no case record.

  • Safeguarding practice failures

    Non-escalation of beneficiary welfare concerns, boundary breaches, and weak reporting culture that must reach the designated safeguarding lead—not informal local managers.

  • Misuse of funds & restricted income

    Grant diversion, false claims, expense fraud, and fundraising impropriety first seen by finance or programme staff who fear repercussions in a mission-driven team.

  • Volunteer harassment & mistreatment

    Bullying, discrimination, or retaliation affecting volunteers who sit outside HR systems and will not use personal email for follow-up.

  • Trustee conflicts of interest

    Undeclared related-party contracting, board integrity concerns, and suppressed information that should not circulate through a CEO shared mailbox.

  • Beneficiary-adjacent staff conduct

    Concerns involving service users that require tightly controlled handling and clear escalation to designated leads.

  • Governance & oversight failures

    Policy overrides, failures of trustee oversight, and cultural barriers that leave serious themes invisible until a regulator disclosure.

Process design

How whistleblowing reports are handled in charities

A five-step internal route that supports charity governance—without replacing safeguarding procedures or Charity Commission prescribed-person escalation.

Step 1
Report submitted

Staff member, volunteer, or other authorised reporter uses the charity portal

Owner: Reporter

→
Step 2
Acknowledgement

Tracking reference issued; category and sensitivity assessed

Owner: Nominated intake lead

→
Step 3
Clarification

Two-way messaging gathers detail and evidence without personal email

Owner: Assigned handler

→
Step 4
Investigation

Findings documented with role-based access for safeguarding or finance leads

Owner: Case owner

→
Step 5
Resolution

Outcome logged for CEO, trustees, and any regulator-ready export

Owner: CEO / trustee lead

Product fit

A secure reporting channel for charities and not-for-profits

Disclosurely structures internal speak-up for charities. It does not replace safeguarding procedures or Charity Commission referral routes.

Voluntary-sector team collaborating in a community organisation meeting space

Routes that include volunteers

A branded portal gives employees, volunteers, and contractors a visible channel without forcing them into personal email. Share the secure link and QR code in volunteer induction packs and office noticeboards so people can find the route when they need it.

Secure follow-up for sensitive cases

Handlers clarify details and collect evidence while preserving anonymity inside the case thread.

Governance-ready case history

Trustees and senior leaders can review ownership, status, and outcomes without reconstructing inboxes.

FAQ

Whistleblowing FAQs for charities

Questions specific to charities and trustees. For anonymity see anonymous reporting, for security see security, and for pricing see pricing.

Many small charities still need a clear, confidential route for staff, volunteers and others to raise concerns. Software is not about size for its own sake—it is about ownership, secure follow-up, and a record trustees can review.

Yes. Charity reporting routes should cover the people who deliver the mission—employees, volunteers, contractors and, where appropriate, other stakeholders. You control portal access and category labelling.

No. Disclosurely supports your internal route. Qualifying disclosures may still need to go to the Charity Commission or another prescribed person under your policy and the law.

Most charities nominate a safeguarding lead, compliance owner, or senior manager, with trustee escalation for serious matters. Exact roles should match your constitution and safeguarding framework.

Your ownership model should include an alternate route—another senior manager, nominated trustee, or independent intake—so the implicated person is not the default recipient. Disclosurely helps you assign cases away from conflicted handlers while keeping a single case record.

Organisational speak-up structures intake and case history; it does not replace statutory safeguarding thresholds or designated-lead duties. Map categories so safeguarding-adjacent disclosures reach the right owner quickly.

Give your charity a clear speak-up channel

Set up a branded reporting portal staff and volunteers can use—alongside safeguarding and Charity Commission duties.

Start Free Trial