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Analytics Overview

Comprehensive analytics platform for whistleblowing programs with real-time dashboards, custom reports, trend analysis, and compliance reporting capabilities.

Transform your whistleblowing data into actionable insights with Disclosurely's comprehensive analytics and reporting platform.

What is Analytics?

Disclosurely Analytics provides a complete suite of tools to monitor, analyze, and report on your organization's whistleblowing program. From real-time dashboards to custom compliance reports, our analytics platform helps you understand trends, identify risks, and demonstrate program effectiveness to stakeholders.

Key Analytics Capabilities:

  • Real-Time Dashboards - Live metrics and KPIs updated as cases progress
  • Trend Analysis - Identify patterns across time periods, departments, and categories
  • Compliance Reporting - Pre-built templates for regulatory requirements
  • Custom Report Builder - Create tailored reports for specific needs
  • Visual Charts - Interactive charts and graphs for data visualization
  • Export Capabilities - Download reports in CSV, PDF, and Excel formats
  • AI-Powered Insights - Pattern detection and risk assessment analytics

Analytics Components

1. Main Analytics Dashboard

The central hub for all your whistleblowing program metrics.

Access: Dashboard > Analytics

Key Features:

  • High-level overview of program health
  • Case volume trends (daily, weekly, monthly, yearly)
  • Category distribution charts
  • Priority and urgency breakdowns
  • Response time metrics
  • Resolution rate tracking
  • Active cases monitoring
  • Escalation rate analysis

Learn More: Analytics Dashboard Guide

2. Case Statistics

Detailed statistics and metrics for case management.

Metrics Tracked:

  • Total reports received (all-time and filtered periods)
  • Average response time to initial acknowledgment
  • Average time to resolution
  • Case closure rate
  • Re-opened cases tracking
  • Assignment distribution
  • Status distribution
  • Department/location analysis

Learn More: Statistics & Metrics

3. Compliance Analytics

Specialized analytics for regulatory compliance and audit reporting.

Compliance Features:

  • EU Whistleblowing Directive reporting
  • SOX compliance metrics
  • GDPR data subject request tracking
  • Audit trail reporting
  • Policy compliance monitoring
  • Deadline tracking and alerts
  • Regulatory submission templates

Learn More: Compliance Analytics

Key Metrics Explained

Case Volume Metrics

Total Reports

  • All reports received across all time periods
  • Filterable by date range, status, category
  • Includes both anonymous and confidential reports

Active Cases

  • Reports currently under investigation
  • Excludes closed, resolved, and archived cases
  • Real-time updates as statuses change

New Reports (Period)

  • Reports submitted within selected time period
  • Compare across different time ranges
  • Identify reporting trends and spikes

Performance Metrics

Average Response Time

  • Time from submission to first response/acknowledgment
  • Measured in hours or days
  • Color-coded based on SLA thresholds:
    • 🟢 Green: Within SLA target
    • 🟡 Yellow: Approaching SLA limit
    • 🔴 Red: SLA breached

Average Resolution Time

  • Time from submission to case closure
  • Broken down by category and priority
  • Helps identify bottlenecks in investigation process

Resolution Rate

  • Percentage of cases closed vs. total cases
  • Calculated as: (Closed Cases / Total Cases) × 100
  • Target: Typically 70-90% depending on case complexity

Risk Metrics

Escalation Rate

  • Percentage of cases escalated to higher priority or management
  • Formula: (Escalated Cases / Total Cases) × 100
  • High escalation rates may indicate systemic issues

High-Risk Case Count

  • Cases flagged as critical or high severity
  • Requires immediate attention and monitoring
  • Automatically tracked based on AI risk assessment or manual assignment

Support

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