Security Monitoring - Disclosurely Security

24/7 security operations, threat detection, anomaly detection, security alerts, incident response, and continuous security monitoring for whistleblowing.

Security Monitoring

24/7 security operations, threat detection, and continuous monitoring to protect your whistleblowing platform and sensitive data.

Overview

Security monitoring is critical for maintaining the integrity and confidentiality of your whistleblowing platform. Disclosurely operates a comprehensive security monitoring program that combines automated threat detection, human security analysts, and advanced anomaly detection to identify and respond to security incidents before they impact your organization or compromise reporter confidentiality.

Our security monitoring infrastructure operates 24/7/365, continuously analyzing system logs, user behavior patterns, network traffic, and application events to detect suspicious activity. This proactive approach ensures rapid incident detection and response while maintaining compliance with ISO 27001, SOC 2, and regulatory requirements for security oversight.

24/7 Security Operations Center

Continuous Monitoring

Disclosurely's Security Operations Center (SOC) provides round-the-clock monitoring and threat response:

Infrastructure Monitoring:

  • Real-time server health and performance metrics
  • Network traffic analysis and anomaly detection
  • Database query monitoring for suspicious patterns
  • API endpoint monitoring for unusual activity
  • Resource utilization and capacity planning
  • Distributed denial-of-service (DDoS) detection

Application Monitoring:

  • User authentication and session tracking
  • Failed login attempts and brute force detection
  • Permission escalation attempts
  • Unauthorized access attempts to restricted data
  • File upload and download monitoring
  • Secure messaging activity tracking

Security Event Management:

  • Centralized log aggregation from all systems
  • Real-time event correlation and analysis
  • Security Information and Event Management (SIEM) platform
  • Automated alert generation for critical events
  • Integration with threat intelligence feeds
  • Forensic log preservation for investigations

Incident Response Team

Our dedicated incident response team is available 24/7 to respond to security events:

Response Capabilities:

  • Immediate threat containment and mitigation
  • Forensic investigation of security incidents
  • Communication with affected customers within required timeframes
  • Coordination with law enforcement when necessary
  • Post-incident analysis and remediation
  • Continuous improvement of security controls

Learn more about our comprehensive security approach in the Security Overview documentation.

Threat Detection and Prevention

Automated Threat Detection

Disclosurely employs multiple layers of automated threat detection:

Authentication Threats:

  • Multiple failed login attempts from single account
  • Brute force password guessing patterns
  • Credential stuffing attacks using compromised credentials
  • Account takeover attempts with unusual login locations
  • Session hijacking or session fixation attempts
  • Concurrent sessions from impossible geographic locations

Access Control Violations:

  • Users attempting to access unassigned cases
  • Excessive case viewing or data downloads
  • Access attempts outside normal working hours
  • Permission escalation attempts
  • Unauthorized identity access for confidential reports
  • Suspicious case search patterns

Data Exfiltration Attempts:

  • Bulk download of case files or evidence
  • Automated scraping or API abuse
  • Data access from unfamiliar IP addresses or locations
  • Unusual data transfer volumes
  • Screenshots or printing of sensitive documents
  • Attempts to bypass encryption or access controls

Application Security Threats:

  • SQL injection attempts in forms or API calls
  • Cross-site scripting (XSS) attack attempts
  • Cross-site request forgery (CSRF) attempts
  • File upload of malicious content
  • API rate limiting violations
  • Unusual user agent strings indicating bots

Behavioral Analytics

Advanced user behavior analytics detect insider threats and compromised accounts:

Normal Behavior Baselines:

  • Typical login times and locations for each user
  • Standard case access patterns based on role
  • Regular communication patterns with reporters
  • Usual evidence download frequency
  • Expected session durations
  • Normal navigation patterns within application

Anomaly Detection:

  • Access outside normal working hours
  • Login from unfamiliar locations or devices
  • Sudden spike in case viewing activity
  • Access to cases outside assigned categories
  • Unusual messaging frequency or patterns
  • Deviation from typical user workflows

Risk Scoring:

  • Automatic risk score assignment to user sessions
  • Elevated monitoring for high-risk activities
  • Adaptive authentication requiring additional verification
  • Automatic session termination for critical anomalies
  • Investigation triggers for sustained suspicious behavior

Security Alerting

Real-Time Alerts

Critical security events trigger immediate alerts to relevant stakeholders:

Alert Types:

Critical Alerts (Immediate Response):

  • Authentication bypass attempts
  • Unauthorized access to reporter identity data
  • Bulk data exfiltration detected
  • System compromise indicators
  • Database integrity violations
  • Encryption key access attempts

High Priority Alerts (Response Within 1 Hour):

  • Multiple failed authentication attempts
  • Unusual access patterns detected
  • Permission violations
  • Suspicious case access
  • Account lockouts triggered
  • Malware or virus detection

Medium Priority Alerts (Response Within 24 Hours):

  • Access review exceptions
  • Configuration changes requiring approval
  • Unusual user behavior patterns
  • Minor policy violations
  • Security patch availability
  • Certificate expiration warnings

Alert Distribution

Alerts are distributed through multiple channels for reliability:

  • Real-time dashboard notifications for administrators
  • Email alerts to security team and administrators
  • SMS notifications for critical security events
  • Integration with incident management platforms
  • Webhook notifications to external monitoring systems
  • Mobile app push notifications (Enterprise plan)

Configure alert preferences in your Organization Settings.

Audit Trail and Compliance Monitoring

Comprehensive Activity Logging

Every action in Disclosurely is logged to an immutable audit trail that records:

User Activity:

  • Login and logout events with timestamps
  • Case viewing and editing actions
  • Evidence downloads and uploads
  • Secure message exchanges
  • Permission changes and role assignments
  • Configuration modifications

System Activity:

  • Automated processes and scheduled tasks
  • Backup and restore operations
  • Security control changes
  • Integration activity with external systems
  • API usage and authentication
  • System maintenance events

Compliance Events:

  • Report submission and acknowledgment
  • Investigation milestone achievements
  • Regulatory deadline tracking
  • Data retention policy enforcement
  • Privacy rights requests and fulfillment
  • Breach notification triggers

Compliance Monitoring

Automated monitoring ensures ongoing compliance with whistleblowing regulations:

EU Whistleblowing Directive Monitoring:

  • 7-day acknowledgment deadline tracking
  • 3-month feedback deadline monitoring
  • Alerts for approaching deadlines
  • Automatic escalation for overdue cases
  • Compliance dashboard with real-time status
  • Audit-ready compliance reports

GDPR and Privacy Compliance:

  • Data subject rights request tracking
  • Personal data access logging
  • Consent management monitoring
  • Data retention policy enforcement
  • Cross-border data transfer logging
  • Privacy impact assessment reminders

SOX and Financial Compliance:

  • Financial misconduct case prioritization
  • Audit committee notification automation
  • Quarterly compliance reporting
  • Access control effectiveness monitoring
  • Fraud detection pattern analysis
  • Regulatory filing deadline tracking

Security Reporting and Analytics

Security Dashboards

Real-time security dashboards provide visibility into your security posture:

Administrator Security Dashboard:

  • Active security alerts and incidents
  • Failed authentication attempts chart
  • User access patterns visualization
  • Suspicious activity timeline
  • Case access heatmap
  • Compliance status indicators

Metrics Tracked:

  • Total security events by severity
  • Mean time to detect (MTTD) security incidents
  • Mean time to respond (MTTR) to incidents
  • Failed authentication rate
  • Unauthorized access attempts
  • Compliance deadline adherence rate

Security Reports

Scheduled and on-demand security reports for stakeholders:

Available Reports:

  • Monthly security operations summary
  • Quarterly access review reports
  • Annual security assessment
  • Incident response activity reports
  • Compliance monitoring reports
  • User activity analysis reports
  • Threat intelligence briefings
  • Penetration test results (annual)

Custom Reports:

  • Filter by date range, user, or event type
  • Export to PDF, CSV, or Excel formats
  • Schedule automated delivery
  • Configure recipient lists
  • Customize branding and formatting

Best Practices for Security Monitoring

For Administrators

  • Review security dashboard daily for unusual activity
  • Respond promptly to security alerts
  • Investigate anomalies even if they seem minor
  • Conduct quarterly access reviews using security reports
  • Monitor compliance deadlines to avoid violations
  • Keep contact information current for alert delivery
  • Document security incidents and response actions
  • Regularly update security policies based on trends

For All Users

  • Report any suspicious activity immediately
  • Don't ignore security warnings or alerts
  • Verify unexpected password reset requests
  • Report if you notice unfamiliar device sessions
  • Contact support if account behavior seems unusual
  • Be aware of social engineering attempts
  • Follow security awareness training recommendations
  • Use secure networks and devices for access

Incident Reporting

If you suspect a security issue:

Report Immediately:

  • Email: security@disclosurely.com
  • Support ticket: Dashboard > Support > Security Issue
  • Phone: Use emergency contact for critical issues

Include:

  • Description of what you observed
  • Date and time of the incident
  • Affected accounts or cases (if known)
  • Any error messages or unusual behavior
  • Your assessment of potential impact

Response Timeline:

  • Critical issues: Acknowledged within 1 hour
  • High priority: Acknowledged within 4 hours
  • Medium priority: Acknowledged within 24 hours
  • Regular updates until resolution
  • Post-incident report provided

Security Monitoring - Disclosurely Security | Disclosurely Docs